Keynotes

"The strength is in the convergence of communication, relationship and cross-cultural skills."

  Speaker Profile

Mia Doucet
Results-oriented sales strategist

Mia's talks explore the "triple threat" factors that affect your profitability in China — culture, context, and communication.

Title #1:

Crack The Asian Business Culture Code

Mia's 2,000 hours of research and interviews with Asians revealed that they operate by a whole different code. Increase your profits with Asia Pacific customers, suppliers and staff by taking into account the differences in culture, context and communication.

 Once you know the mindset, you can adapt the way you communicate and do business in order to feel more in control of your interactions and increase your profits with Asia Pacific companies.

Focus

  ü   Benefit from priceless insights into how Asians think and explore the fallout of assuming

       that western business practices are the only way to go.

ü   Identify and correct the million dollar cross-cultural mistakes that Westerners make with
     their Asian counterparts.

ü   Communicate to increase productivity, minimize delays, and assure future contracts.

ü   Trigger a positive cross-cultural attitude in your organization to better meet the needs of your Asian customers.

ü   Explore how well your best practices, models, and expertise work in Asia. What aspects of your North American business style need to change to adapt to the Asian mindset?

ü   After the sale, what cross-cultural issues and attitudes get in the way of great customer service? What everyone in your company ought to know . . .

ü   Look at what your company does best. How does your past success both help and hinder you now in achieving your financial goals?

ü   Prevent intellectual piracy — the cause and the cure are cultural. 

Title #2:  

The Effect of China's Explosive Growth on Your HR Policies

Focus

ü      HR policies that help prevent intellectual piracy — the cause and the cure are cultural.

ü      Multi-million dollar cross-cultural errors and how to prevent them.

ü      Staffing implications of “Hire for attitude, train for skills.”

ü      Western communication and business practices that work against us in Asia.

ü      Ways to communicate to increase productivity and minimize delays.

Contact Mia to speak at your next conference or off-site retreat or for a free 20-minute Asia Strategy Phone Consultation: 800-240-8734 (North America), 519-679-8734 (International). Email her directly.

"Hundreds of companies need to hear you speak.”
~ Paul J. Krupin, President, Direct Contact Publishing (Kennewick, WA USA)

"Author, keynote speaker, consultant...wow! All that ability couldn't be packaged in a nicer person, congrats!” ~ Dan Webb, Vice President Operations, The Core Golf Centers (China)   “Your talk was an eye-opener for all of us — a good introduction to what’s coming. We ignore the dragon at our peril. I’d love to be part of your (China initiative).” ~ Don Hallam, C.P.P., P. Log., Director, Materials Management, Medbuy Corporation

"The information you have is valid. People should be aware that cross-cultural issues are a matter that they have to start paying closer attention to. For that reason, and as a result of your talk, I have sent your information to the Ontario Institute to consider you as a speaker for their annual conference." (Booked)
~ Neil T. Bishop, President, Western Ontario District - OIPMAC

"I enjoyed your presentation. It was an informative and educational workshop. Your book is well written and it will serve me as the reference manual how to deal with the clients from the Asian region and cultures."
~ George Biljan, ITA, P. Eng., M. Eng., Industrial Research Assistance Program (IRAP)
National Research Council Canada (NRC)
 

“Your talk on China was very timely for the kind of purchasing that I am involved with. You have a solid understanding of the Chinese culture and were able to deliver many valuable insights in a very short period of time." 

~ Bernard Keras, Senior Manager, Sales & Strategic Purchasing, MedTech Wristbands

“As a speech writer and a sometime speech ‘giver’ I have been impressed both with your style of presentation and the comfort of your presence at the podium. One of the great secrets of giving a successful speech is to convince your audience of your message and make sure they go away with it burned in their collective brain. You do that with flair . . .”
~ Jim Etherington, Vice-President/Corporate Affairs, London Life